Red lotus oasis
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FAQ

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1 Can I smoke in the room?

No, you cannot smoke inside your room or on the fourth Floor. We only offer non-smoking rooms. Failing to cooperate will result in a severe fine. In addition, possession and consumption of cannabis is prohibited on the entire site. There are two designated smoking areas, kindly ask the front desk staff to assist.

2 Are there rooms with wheelchair access?

Unfortunately, None of our rooms are wheelchair accessible.

3 Can you recommend nearby restaurants?

There are a variety of restaurants offering a variety of meals near the apartment hotel. Our staff will gladly recommend something based on your budget and taste. Alternatively kindly refer to our Experiences page for our guidebook.

4 What are your cancellation policies?

The rates offered on this website are non-refundable. If you do not show up for check-in or cancel your booking you will not get a refund or credit to use for a future stay. This policy will apply regardless of COVID-19, subject to any local consumer laws.

No refunds will be issued for late check-in or early check-out.

Stay extensions require a new reservation.

5 Do you offer business rates?

Yes. Simply contact us for the current rates.

6 How do I get to the hotel?

Kindly refer to the location information provided in your booking confirmation email.

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